Due to the custom made nature of our products we can not accept returns/exchanges or offer refunds unless there is a product defect. 

Refunds or store credit will be issued within 30 days from the date we receive your return at our return address listed below.

• ●   Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.

• ●
  We provide a refund to your original payment method.

   

• ●

   

  Exchanges are provided through store credit.

   

• ●

   

  We do not provide a return label or pay for returns shipping

   

• ●

   

  Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.

   

• ●

   

  Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.

• ●

   

  If you place an order and need to cancel it, email us immediately at gina@woodshows.com. Also call us at 905-779-0422. Orders are automaticlly sent for processing – so cancelling the order may not be possible but we will do our best to stop it if at all possible.
• ●  The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.

• If you have any questions at all regarding our Returns Policy please reach out directly to us at gina@woodshows.com and one of our customer support specialists will help within 1 business day.

 Send RETURNS to: WoodShows, 1165 Concession 3 Road, Fisherville, ON, N0A 1G0 Canada