Return Policy for

custom printed merchandise
Terms & Conditions
To begin initiating a return, within 14 calendar days of delivery, please return your item to our address below and reach out to our customer support team at gina@woodshows.com to confirm the return. 

Due to the custom made nature of our products we can not accept returns/exchanges or offer refunds unless there is a product defect. 

Refunds or store credit will be issued within 30 days from the date we receive your return at our return address listed below.

  • ●   Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
  • We provide a refund to your original payment method.

     

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    Exchanges are provided through store credit.

     

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    We do not provide a return label or pay for returns shipping

     

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    Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.

     

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    Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.
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    If you place an order and need to cancel it, email us immediately at gina@woodshows.com. Also call us at 905-779-0422. Orders are automaticlly sent for processing – so cancelling the order may not be possible but we will do our best to stop it if at all possible.
  • ●  The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.
  • If you have any questions at all regarding our Returns Policy please reach out directly to us at gina@woodshows.com and one of our customer support specialists will help within 1 business day.

 

 Send RETURNS to: WoodShows, 1165 Concession 3 Road, Fisherville, ON, N0A 1G0 Canada

The Woodworking Show is proud to say it’s a Canadian family-run business where everyone in the family has their part.
With over 26+ years of event experience, The Woodworking Shows have expanded to four consumer shows in Southern Ontario – with the support of our long term retail partners.

We hope to see you in person again soon, but until then, we will be practicing social distancing measures with Virtual Wood Shows in the future.

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